Meet your workshop leaders

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Justin Robbins
Founder & Principal Analyst, Metric Sherpa
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Todd Blevins
Sr. Technical Presale Engineer, boost.ai
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Dale Metzger
Account Executive, boost.ai

This workshop is designed for CX leaders, service managers and digital transformation champions ready to reimagine customer interactions and solve the challenges of:

  • Frustrated customers waiting too long for answers
  • A team bogged down by repetitive questions and tasks
  • Rising service costs eating into your budget
  • The need to balance speed, accuracy and compliance

This workshop will give you the hands-on experience to automate CX at scale without compromising security or losing the human touch. 

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  • Breakfast and networking: Fuel up and connect with other leaders who are just as excited to transform their CX.
  • Insights from Justin Robbins: Learn how to identify your first AI Agent use case and set yourself up for success.
  • An exclusive platform demo: See how boost.ai makes it easy to build, deploy and improve AI Agents.
  • Hands-on experience: You’ll create, configure and deploy your own AI Agent — all before lunch.
  • Real-world success stories: Hear how other organizations are using conversational AI to their advantage.
  • Boost Academy badge: Walk away with an exclusive badge to show off your expertise.
  • Post-event boat tour: Celebrate the event with a cruise along the Chicago River.

Agenda

Time
Agenda
8:30am
Welcome and light breakfast
9:00am
Hands-on AI workshop — Build Your Own AI Agent
12:00pm
 Lunch
12:30pm
Interactive presentation hosted by Justin Robbins
1:30pm
Event recap and feedback session
1:45pm
Walk to boat tour
2:00pm
Chicago architecture boat tour

*Agenda subject to change