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CONVERSATIONAL AI CHAT AND VOICE BOTS FOR CONTACT CENTERS

Let our AI take the heat off your contact center

Contact centers and call centers aren’t going anywhere, continuing to rank as the top channel for customer inquiries. To stay competitive, businesses must prioritize technology that delivers fast, reliable, and personalized support in the most trafficked customer service area. 

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Today’s virtual agents deliver top-quality, 24/7 support. Boost.ai combines conversational and generative AI to create an adaptable, budget-friendly solution that’s trusted even in the most regulated industries.

Responsibly power your contact center with our GenAI-powered agents

Our virtual agents employ speech and text recognition and conversational interactive voice response (IVR) to be your customers’ first line of support. Powered by advanced AI, they do much more than answer basic questions—creating endless self-service possibilities.

  • Provide 24/7 customer support across all channels
  • Offer hyper-personalized responses driven by safe GenAI
  • Reduce the need to hire extra live agents, all while retaining the ability to operate at scale
  • Experience faster, smoother, and full-context handover to humans when necessary with Agent Assist
  • Embrace AI responsibly with a platform ready for regulated industries out-of-the-box
  • Integrate your virtual agents with existing systems, providing more comprehensive responses
  • Support customers from around the globe with multilingual chat and voice support

 

 

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Why so many industries partner with boost.ai for AI contact center software

live virtual agents

550+

live virtual agents

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95%

prediction accuracy

integrations

70+

integrations

resolution rate

90%

resolution rate
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Setting a new industry standard, one virtual agent at a time

  • Topic and global guardrails that enable businesses to manage AI at scale
  • IVR enables customer to speak as normal to virtual agents
  • Pre-loaded content allows automation from day one
  • Hybrid AI that is truly seamless, check out our voice demo here!
  • Next-level analytics that enable automatic review and deeper analysis of every customer interaction with virtual agents
  • Technology that is easy to use today, but built to scale right alongside your business’ growth path.
  • Low-code navigation that plugs right in, leveling up your service offering without the need to add headcount
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Boost.ai virtual agents are supporting contact and call centers across industries

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Reliable. Secure. Compliant.

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Ready to get started?

Learn how you can improve customer satisfaction, cut costs and increase revenue with boost.ai

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